AMC & Facility Management Services

Ensure smooth operations and optimised IT infrastructure with our comprehensive maintenance, monitoring, and support services.

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Maintain Your IT Assets for Uninterrupted Operations

Maintaining IT assets and infrastructure is vital for uninterrupted business operations. Staunch Technologies offers comprehensive Annual Maintenance Contract (AMC) and Facility Management services to keep your systems running efficiently and securely.

Our proactive maintenance, timely repairs, and 24/7 monitoring minimise downtime and extend asset life cycles (Gartner, 2023; McKinsey, 2022). By outsourcing facility management to us, organisations can focus on their core competencies while we ensure optimal IT environment performance and compliance.

Service Highlights

Our services are customised to your infrastructure complexity, ensuring cost-effective and reliable IT operations.

Preventive Maintenance

Scheduled preventive and corrective maintenance for hardware and software.

Network Monitoring

Network monitoring, troubleshooting, and optimisation.

Helpdesk & On-site Support

Helpdesk and on-site support with rapid response.

Asset Lifecycle Management

Asset lifecycle management and reporting.

Vendor Management

Vendor management and coordination.

Security Management

Security management including physical and cybersecurity controls.

Why This Matters

✓ Preventive maintenance reduces unexpected failures and costly downtime (Gartner, 2023).
✓ Proactive monitoring enables early detection of issues before they impact operations (McKinsey, 2022).
✓ Skilled support teams improve service levels and user satisfaction.
✓ Facility management ensures compliance with regulatory requirements and internal IT policies, supporting business continuity and security.

Business Benefits

✓ Reduced operational costs through efficient asset management.
✓ Enhanced system availability and performance.
✓ Extended lifespan of IT assets and infrastructure.
✓ Better risk management and compliance adherence.

Effective facility management contributes directly to organisational resilience and productivity.

Case Study

Multinational Logistics Client

A multinational logistics company with distributed IT infrastructure.

Challenge

Frequent network outages and delayed issue resolution impacted operations.

Solution

We implemented 24/7 network monitoring, scheduled preventive maintenance, and introduced a streamlined helpdesk system.

Results

Network downtime reduced by 45%.
Faster issue resolution improved employee productivity.
Asset utilisation optimised with accurate lifecycle data.

This resulted in cost savings and higher operational reliability (Gartner, 2023; McKinsey, 2022).

Frequently Asked Questions

Q1: What does AMC cover in your services?

AMC includes preventive and corrective maintenance, support, and system optimisation tailored to your needs (Gartner, 2023).

Q2: How quickly do you respond to issues?

We provide rapid response and resolution with dedicated helpdesk and on-site teams (McKinsey, 2022).

Q3: Can you manage multi-vendor environments?

Yes, we coordinate with multiple vendors to streamline support and maintenance (Gartner, 2023).

Q4: Do you offer monitoring services?

We offer 24/7 network and system monitoring to proactively identify and resolve issues (McKinsey, 2022).

Q5: How does facility management help with compliance?

Our processes ensure adherence to security policies and regulatory standards, reducing compliance risks (Gartner, 2023).

Staunch Technologies Pvt Ltd